Solution to Solve any Problems Printing

 

Solutions to solve everyday problems

TO LIMIT PAPER JAMS

• Do not exceed the maximum level of sheets accepted by the paper tray.
• Periodically remove printed paper from the output tray.
• Use paper with the specifications accepted by the printer (size, material and weight) and do not place paper of different sizes and types in the paper tray.
• Do not open the paper tray while printing is in progress. Wait for the paper stock to run out before adding paper.
• Curl the paper, fan the sheets, align the edges, and adjust the guides to the edges of the sheets without bending them. The leaves should lie flat.
• Do not use wrinkled, folded, dog-eared, torn, or damp paper. 
  

TO AVOID PRINTING DEFECTS (HORIZONTAL OR VERTICAL STRIPES, ALIGNMENT PROBLEMS, APPEARANCE OF PATTERNS IN THE FORM OF MOSAICS, ETC.)

• Use a media supported by the printer (size, thickness, material) and select the corresponding paper type in the print settings.
• Do not print on damp or damaged paper.
• Flatten any warped paper or swollen envelope.
• If the paper has only one printable side (photo paper), observe the direction in which the sheets are fed.
• Print a print quality test page to check the condition of the printheads. If necessary, perform printhead cleaning and alignment.
• Select a higher quality in the print settings.
• Allow prints to dry before sorting, stacking, or displaying. Do not touch the side just printed.
• For best results, manufacturers recommend using only their own brand ink cartridges before the date stated on the packaging and within 6 months after opening.
  

 HORIZONTAL OR VERTICAL BANDS

• Make sure that the printable side (whiter or glossier) of the paper is oriented correctly in the paper cassette or in the paper insertion slot.
• Make sure the paper type selected in the printer driver matches the type of paper loaded.
• If the printhead check sheet has defects, start printhead cleaning and alignment.
• Check the ink levels in the cartridges, change them if necessary.
• For copies, clean the scanner glass.
  

INCORRECT OR MISSING COLORS

• Turn off “grayscale” or draft printing.
• Adjust the color settings.
• Clean the printheads.
• Make sure the cartridges still contain ink and are properly installed. When installing new cartridges, remove the protective materials / packaging.
• For laser printers , shake the toner to make a few more prints with the remaining powder and if necessary change the empty toner.
• Install a new drum for laser printers.
• The paper is too wet or too dry: change the paper.
  

THE PAGE IS STAINED OR LOOKS DIRTY

• Use paper of the specifications accepted by the printer and load it correctly.
• The printer should be on a flat, stable surface.
• For double-sided prints with high density images, consider decreasing the print density and increasing the drying time.
• If you are printing borderless, be sure to use the correct paper.
• Flatten the slightly curled sheets of paper and insert them one at a time.
• Check that you have not started printing outside the recommended area of ​​your paper, change the print settings if necessary.
• Clean the inside of the printer (pickup roller, oven, drum, etc.).
  

CHARACTERS AND IMAGES ARE BLURRY, CHARACTERS ARE STACKED, OR LINES ARE MISALIGNED

• Start a printhead alignment or calibration.
• The paper used is too textured or too glossy: replace it with paper accepted by the printer.
  

DOCUMENTS ARE SKEWED OR SKEWED

• Make sure that the paper is placed correctly in the paper tray and that the guides are positioned correctly.
• The paper is unsuitable, change it.
• Correctly select the type of paper used (type and size).
• The paper feed rollers are defective.
  

PRINTED PAGES ARE WRINKLED, CURLED, OR DOG-EARED

• The paper is too thin, change it and select the type of paper loaded in the driver.
• In high humidity or high temperature, the paper may curl.
• If you do not use the printer regularly, the sheets may have been in the tray too long: turn them over, fan them and turn them 180 °.
• Reduce the intensity or density setting for the images.
• If the problem is not using a paper type that the printer does not accept, turn off fast or bidirectional printing.
• The transfer roller or fixing unit is defective (laser printer) or the toner fusing temperature needs to be adjusted.
  

UNUSUAL NOISES ARE HEARD

• Something is stuck in the printer, remove it.
• Place the printer on a flat, stable surface. 
  

THE PRINT IS TOO LIGHT

• Check ink levels and change cartridges if necessary.
• Select a better print quality by removing Eco, Draft, or Quick mode.
• The paper is too thick or too shiny and is rejecting toner, change it.
  

 

PHOTOS OR IMAGES ARE PRINTED IN UNEXPECTED COLORS

• It is necessary to modify the adjustment parameters at the level of the color correction or improvement of the photos.
• Check ink levels and replace cartridges if necessary.
  

THE COPY HAS DEFECTS (IRREGULAR COLORS, SPOTS OR STRAIGHT LINES)

• Clean the paper path.
• Clean the scanner glass.
• Do not put too much pressure on the original or the scanner cover when placing the original on the scanner glass.
• If crosshatch (moire pattern) appears, change the enlargement or reduction or shift the original.
• If the paper is smeared, decrease the copy density.
  

AN IMAGE OF THE REVERSE SIDE OF THE ORIGINAL APPEARS ON THE COPY

• The original is thin paper: place a black sheet on top.
• Reduce copy density / intensity.
  

PRINTING IS TOO SLOW

• Close the apps you don't need.
• Reduce the print quality level.
• Enable the bidirectional or "high speed" printing setting.
• Deactivate "silent" mode.
• Uncheck the "borderless" printing option.
• When printing continuously, the printer may slow down to avoid overheating.
  

UNABLE TO COMPLETE PRINTING

• Check that there is sufficient space on your hard drive.
  

Location:

Share :